Fixed Ops Marketing: Service, Parts, Accessories & Lifecycle Communications.

Brand Loyalty

We’re helping dealers close customer communication gaps by delivering staggered service- and event-based messaging that re-engages with the customers that have lost touch with your dealership over time.

Service Retention

Our customer retention solution sends triggered, personalized communications to your customers throughout their customer journey, helping your dealership remind and retain service customers before they defect.


Whether it’s for a first service or a final purchase, the goal is to get shoppers into your dealership and keep them coming back. We offer omni-channel solutions to pinpoint your customers’ distinct needs at every stage of the ownership cycle.

Lifecycle Service Retention Program

Atom™ increases customer service retention by targeting all vehicle ownership lifecycle stages with personalized direct mail, email, social, text, and BDC marketing.

Think beyond the sale.

We know retaining customers costs a lot less than acquiring new ones. That's why we help you develop long-term relationships with your customers from the start. Our communications range from scheduled maintenance reminders to customer birthday messages, and everything in between.
Maintenance Reminders

Our Smart Coupon Technology allows you to target vehicle pricing, conventional or synthetic oil pricing.

Recovery Communications

Up to ten recoveries can be sent at flexible intervals.

Declined Service

We target specific declines (brakes, tires, batteries etc.) and vary pricing based on customer-need level.

Sales Communications

We encompass less common triggers including Sales Welcome, Vehicle Anniversary, Customer Birthday, Lease and Warranty Expirations.


Fill your Service Bay with Retention Customers Today!

See how our Lifecycle Service Retention Program can help you! Submit your contact information and a GSM representative will be in touch with you soon.