Fixed Ops Marketing: Service, Parts, Accessories & Lifecycle Communications.
We’re helping dealers close customer communication gaps by delivering staggered service- and event-based messaging that re-engages with the customers that have lost touch with your dealership over time.
Our customer retention solution sends triggered, personalized communications to your customers throughout their customer journey, helping your dealership remind and retain service customers before they defect.
Whether it’s for a first service or a final purchase, the goal is to get shoppers into your dealership and keep them coming back. We offer omni-channel solutions to pinpoint your customers’ distinct needs at every stage of the ownership cycle.
Think beyond the sale.
Our Smart Coupon Technology allows you to target vehicle pricing, conventional or synthetic oil pricing.
Up to ten recoveries can be sent at flexible intervals.
We target specific declines (brakes, tires, batteries etc.) and vary pricing based on customer-need level.
We encompass less common triggers including Sales Welcome, Vehicle Anniversary, Customer Birthday, Lease and Warranty Expirations.