WELCOME TO ATOM
Always‑On Retention That Reactivates and Retains Service Customers
ATOM is a fully customizable, VIN-specific fixed‑ops retention engine. Integrated with your DMS, it triggers mail, email, SMS, digital ads, streaming, and BDC outreach based on lifecycle gaps—from missed maintenance to lost customer triggers—so you never miss a service opportunity.
WELCOME TO ATOM
Always‑On Retention That Reactivates and Retains Service Customers
ATOM is a fully customizable, VIN-specific fixed‑ops retention engine. Integrated with your DMS, it triggers mail, email, SMS, digital ads, streaming, and BDC outreach based on lifecycle gaps—from missed maintenance to lost customer triggers—so you never miss a service opportunity.
Built for Retention. Engineered to Recover Revenue.
ATOM was built for fixed ops leaders who measure performance, not just send reminders. Every message is automated, VIN-matched, and delivered with purpose—driving real ROs, not just clicks.
Built for Retention. Engineered to Recover Revenue.
ATOM was built for fixed ops leaders who measure performance, not just send reminders. Every message is automated, VIN-matched, and delivered with purpose—driving real ROs, not just clicks.
Re-Engage the Customers Most Likely to Return.
ATOM identifies inactive customers hiding in your DMS and reaches them with personalized offers—across direct mail, email, and digital—before they’re gone for good. Built to recover what your CRM missed.
Know Exactly When to Reach Out—and Why.
ATOM tracks behavioral signals like missed visits, mileage, and timing gaps to detect risk—then automatically triggers outreach that matches the moment. No guesswork. Just retention that works.
Every Channel. One System. Zero Drop-Offs.
From mail and SMS to streaming and BDC, ATOM runs your retention from a single platform—so nothing slips through. Every campaign is tracked, every dollar is tied to outcome.
Every Channel. One System. Zero Drop-Offs.
From mail and SMS to streaming and BDC, ATOM runs your retention from a single platform—so nothing slips through. Every campaign is tracked, every dollar is tied to outcome.
Know Exactly When to Reach Out—and Why.
ATOM tracks behavioral signals like missed visits, mileage, and timing gaps to detect risk—then automatically triggers outreach that matches the moment. No guesswork. Just retention that works.
Re-Engage the Customers Most Likely to Return.
ATOM identifies inactive customers hiding in your DMS and reaches them with personalized offers—across direct mail, email, and digital—before they’re gone for good. Built to recover what your CRM missed.
From Service Records to Showroom Retention.
Dealers using Atom average 8–10% response rates on service campaigns — driving thousands in repair order revenue and up to $1,200+ per retained customer.
VIN-Level Precision
Track and target each customer based on vehicle data, timing, and behavior—automatically.
Lifecycle-Based Triggers
From 8-month drop-offs to 18-month winbacks, ATOM activates the right message at the right moment.
Multi-Channel Execution
Mail, email, SMS, BDC, streaming—all launched from one place, with no extra vendor lift.
Real-Time ROI Tracking
Monitor response rates, ROs, and retention performance with live dashboards built for fixed ops.
Dealers using Atom average 8–10% response rates on service campaigns — driving thousands in repair order revenue and up to $1,200+ per retained customer.
VIN-Level Precision
Track and target each customer based on vehicle data, timing, and behavior—automatically.
Lifecycle-Based Triggers
From 8-month drop-offs to 18-month winbacks, ATOM activates the right message at the right moment.
Multi-Channel Execution
Mail, email, SMS, BDC, streaming—all launched from one place, with no extra vendor lift.
Real-Time ROI Tracking
Monitor response rates, ROs, and retention performance with live dashboards built for fixed ops.
How is ATOM different from basic service reminders?
ATOM doesn’t just remind—it predicts. It uses defection signals from your DMS and VIN history to trigger personalized outreach before customers fall off the map. These aren’t batch emails. They’re lifecycle-driven touchpoints that get results.
What types of service customers does ATOM target best?
ATOM excels at targeting lost customers, single-visit defectors, late-mileage owners, and those overdue for key maintenance intervals. It builds response by segmenting your database based on risk—not just date ranges.
Will I need to manage creative, lists, or execution?
No. Our team sets up everything—from VIN segmentation and messaging logic to mail, email, SMS, and digital launch. You approve. We execute. It’s hands-off, but fully controlled.
Can I prove it’s working beyond opens and clicks?
Absolutely. ATOM ties every campaign to real outcomes: booked ROs, repair order revenue, response rates, and retention lift. You’ll see exactly what each dollar delivered—down to the VIN.
Let’s Turn Your Service Data Into Booked Appointments.
Let’s Turn Your Service Data Into Booked Appointments.
ATOM is already driving ROI across stores like yours—through intelligent triggers, multichannel retention, and VIN-specific targeting. Let’s show you exactly what it can do for your service lane.
