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ONLINE REPUTATION MANAGEMENT

Force Marketing Online Reputation Management Services help dealerships maintain their good reputation across the far-reaching digital landscape.

Your Customers Are Talking About You Online. Are You Listening?

Research indicates that more than 90 percent of consumers will use the Web and search engines to research their next vehicle purchase. If you are not listening to conversations about your dealership online, you could be missing your share of the profits.

The Process

The cornerstone of any strong online reputation management strategy begins and ends with proactive listening. We monitor conversations about dealerships on multiple review sites, social media networks and around the Web, in general.

By listening to these conversations, our Online Reputation Management specialists are able to identify a dealership’s areas for opportunity and improvement. To capitalize on those opportunities, the Force Marketing Digital team uses a variety of strategies including custom microsites, feedback cards and social media integration to encourage happy customers to leave positive feedback.

And, what about unhappy customers? They happen to everyone. But don’t worry, Force Marketing Online Reputation Management specialists respond promptly and courteously to ensure that issues are quickly addressed. Furthermore, we work closely with our clients to find solid solutions that can transform unhappy dealership visitors into lifelong customers.    

The End Result

Your granddad was right—your reputation means everything, whether it is online or on the showroom floor. We are committed to helping you build and maintain a solid online reputation that will result increased sales leads for years to come. 


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